Before you book

Questions and answers

How booking, prices and payment work, where we meet you, and what a day with a driver includes.

Booking & pricing

How do I book?

Send a request through the booking form on our website or message us on WhatsApp at +1 (721) 527-5612. We reply with a clear price, and your booking is confirmed once you accept it.

How are your prices set?

Our transfer prices follow the official St. Maarten / St. Martin government taxi tariff, so you pay the same fair rate as any licensed taxi — with a private, pre-booked driver. Where the tariff has no fixed rate for your trip, we explain exactly how we calculated your price.

Is the price per person or per vehicle?

For 1–2 passengers the tariff price is for the whole vehicle. From 3 passengers the tariff charges per person, and we quote you one total for your group.

Are there extra charges at night or on holidays?

Yes, the official tariff adds a surcharge for late-night trips and public holidays. We always include it in your quote, so there are no surprises.

Can I book more than one trip?

Yes. Send us your plans for the whole stay — airport, dinners, beaches, excursions — and we'll quote all your trips together.

How far ahead should I book?

As early as you can, especially on busy cruise days and in high season. We also take last-minute requests when a driver is available.

Payment

How do I pay?

Cash only, in US dollars, paid to your driver. We don't accept cards or euros at the moment.

Do I need to tip?

Tips are never required and always appreciated.

Airport & cruise pickups

Where will my driver meet me at the airport?

Inside the arrivals hall at Princess Juliana Airport, just past the customs doors, holding a sign with your name.

What if my flight is late?

We track your flight, so your driver adjusts to your real arrival time. There's no extra charge for flight delays.

Where do you pick up cruise passengers?

At the cruise port in Philipsburg. We send you the exact meeting point and your driver's name and photo the day before.

Will I be back at my ship on time?

Yes. Your ship comes first: we plan your return well before all-aboard time. Please tell us your ship and its all-aboard time when you book.

How will I know who my driver is?

We confirm your driver's name and photo by WhatsApp before your trip.

Families, groups & luggage

Do you have car seats for children?

Yes, car seats and booster seats are available on request at no extra charge. Tell us your children's ages when you book and we'll have the right seats fitted before you get in.

How much luggage can I bring?

One bag per passenger is included. Extra bags are charged at the official tariff rate. Tell us how many cases you have when you book so we bring enough space.

Day hire & packages

Can I hire a driver for the day?

Yes. A private driver and van cost $75 per hour for your whole group. A typical cruise port day of about 7 hours comes to $525. Your driver waits while you enjoy each stop, on both the Dutch and French sides.

What's included?

Your private driver, the air-conditioned van, fuel, waiting time and a welcome drink for everyone at pickup. Entrance fees, food and activities are extra unless you add them to your package.

Can you plan the whole day for us?

Yes. We can add cold water and soft drinks in the van, lunch at a local favourite, beach chairs and umbrellas, and activities like ziplining, snorkelling or a boat trip. Tell us what you'd like and we'll send one price for the complete day.

We're celebrating something. Can you help?

Yes. For birthdays, anniversaries and other special moments we can arrange decorations, a cake or a surprise stop. Let us know when you book.

Do you serve alcohol?

Not at the moment. Drinks in the van are non-alcoholic.

Changes & cancellations

Can I change my booking?

Yes. Message us on WhatsApp as soon as your plans change and we'll update your trip.

Still wondering about something?

Ask us. We answer on WhatsApp at +1 (721) 527-5612, or through the contact form.